Privacy Policy

Introduction

HealthPlan Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our health insurance advisory services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and Social Security Number (when required for enrollment).
• Health Information: Information about your health status, medical history, current medications, and healthcare needs that you voluntarily provide to help us find suitable coverage options.
• Financial Information: Household income, employment status, and budget preferences to determine eligibility for subsidies and suitable plan recommendations.
• Demographic Information: Age, family size, zip code, and other demographic details relevant to health insurance options.
• Communication Records: Records of your communications with us, including emails, phone calls, and chat messages.

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide personalized health insurance plan recommendations
• Connect you with licensed insurance agents and brokers
• Determine your eligibility for subsidies and special enrollment periods
• Process applications and facilitate enrollment in health plans
• Communicate with you about your coverage options and inquiries
• Improve our website and services
• Comply with legal and regulatory requirements
• Prevent fraud and protect our users

Information Sharing and Disclosure

We may share your information with:

• Insurance Carriers: To obtain quotes and process applications on your behalf.
• Licensed Agents and Brokers: To provide you with personalized advice and assistance.
• Service Providers: Third parties who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to opt out of marketing communications
• The right to withdraw consent where applicable

To exercise these rights, please contact us at healthplanconnect@gmail.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: