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HealthPlan Connect
Medicare Term

Prior Authorization

Prior authorization is approval you must get from your plan before certain services or drugs will be covered. Without it, the plan may not pay for the service.

Understanding Prior Authorization

Prior authorization (prior auth) is approval you must get from your Medicare plan before certain services, treatments, or medications will be covered. Without approval, the plan may not pay.

Plans use prior authorization to ensure that the requested service is medically necessary and that less expensive alternatives have been tried when appropriate (called step therapy).

The prior authorization process typically involves your doctor submitting documentation to the plan. Standard decisions must be made within 72 hours (24 hours for urgent requests).

If prior authorization is denied, you have the right to appeal. Your doctor can request an expedited appeal if waiting would jeopardize your health. Many denials are overturned on appeal.

Need Help Understanding Your Options?

A licensed Medicare advisor can explain how prior authorization applies to your specific situation.

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